Terms & Conditions



The following Terms, together with our Privacy Policy , Voucher Terms and Website Use Terms apply to your access to and use of our online shop and the supply of goods ordered via our shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

While you should ensure you are comfortable with all our Terms, here are some quick links to key sections:


You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws.  We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws .


You must register with our website to be able to make purchases from our online store. Once you submit an order, you will receive confirmation call and expected delivery time. All orders are subject to acceptance by us, at our discretion.


We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.


All prices are in AED (United Arab Emirates Dirham) .


The payment method used for purchase is online payment. In special cases other payment method can apply, but they will be subject for AED 100 processing fee.


90% of our orders are dispatched within three business days.

We deliver all over UAE, delivery will be done either by our delivery fleet, or by a courier company. Therefore the estimated time of delivery would be 2 to 3 working days after the dispatch. Note that some of the delivery areas are out of the delivery map of the courier company and additional minimal delivery charge will apply

Once your order is processed and dispatched, you will be notified via an email or with a phone call, You will also receive the estimated transit time to your address.

Shopping at Camtrail.com is all about maximizing your savings, So when you place your order you will be granted free delivery charge if your order is above AED 1000, for orders below AED 1000 a delivery charge of AED 30 will apply

Camtail.com does not currently ship internationally. If required please contact us and we will assist you.